Debra Layfield joined Inception Digital in February 2013. She is responsible for event support staffing and maintaining office services. She brings over 25 years' experience in application support, training development and implementation, and supporting virtual environments. Debra previously worked at MedConfererence, LLC from 2004 until 2012, where she held the position of Senior Program Development Manager. During her tenure she served in several positions for which she provided live and virtual training, managed web conference meetings and customer support. She helped develop policies and standard operating procedures for conducting webconference meetings, as well as designing and implementing training to support customers and internal staff.
Prior to joining MedConference, Debra was the co-owner of Software IQ, Inc. from 1989 until 2003. Her company provided computer software training, support and consulting services that included designing and delivering application training in the classroom as well as virtually.